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Case Study

January Service Company

Family-owned since 1982, January Service Company is the Mid-South’s trusted provider of vending machines, micromarkets, office coffee, water filtration, and pantry service for businesses across Memphis, Eastern Arkansas, and North Mississippi. Despite over 40 years of hands-on industry experience, the company’s outdated website wasn’t generating a single lead or meaningful visitor interaction. Whippet Creative partnered with January Service Company to rebuild their digital presence from the ground up, turning an aging online brochure into a true B2B lead generation engine.

Technology: : WordPress, Elementor Pro

Service:Website Redesign, Brand Building, SEO, GSO, WordPress Maintenance, PPC

The Challenge

January Service Company had built a strong reputation over four decades through word of mouth and long-standing client relationships, but their website hadn’t kept pace with the business. The old site looked dated, offered no clear path for a prospective client to request information or a quote, and generated zero measurable leads or interactions month over month. For a B2B service business competing for office and campus contracts across the Mid-South, that meant losing potential customers to competitors with a stronger, more credible digital presence before a sales conversation ever started.

Beyond design, the brand itself lacked consistency and visibility. There was no cohesive brand identity tying the website, messaging, and service offerings together, and the company had virtually no presence on Google for the vending, micromarket, and breakroom service keywords their target customers were searching for. January Service Company needed a complete digital rebuild: a website built to convert, a brand that reflected their decades of credibility, and a search strategy that would actually put them in front of buyers.

The objectives were to:

•  Rebuild the website on WordPress with a clear, conversion-focused design
• Set up a CRM to capture and manage all incoming client inquiries automatically
• Implement a group calendar so clients can self-book therapy sessions online
• Launch a monthly email newsletter to re-engage past clients and nurture new leads
• Automate social media publishing for consistent brand visibility

Solution

Whippet Creative led a full website redesign and brand build for January Service Company, rebuilding the site on WordPress with clear service pages, stronger calls to action, and a lead capture form built directly into the experience so prospective clients could request a consultation without friction. We developed a more cohesive brand identity across the site to reflect the company’s 40-plus years of local credibility and family-owned reputation. On top of the redesign, we built out a full SEO and generative search optimization (GSO) strategy targeting the vending, micromarket, and breakroom service keywords their B2B buyers search for, supported by ongoing WordPress maintenance and PPC campaigns to keep the site secure, fast, and generating leads from both organic and paid channels.

Results

Since launching the new site and SEO/GSO and PPC strategy, January Service Company has seen measurable, ongoing growth:

  • Organic keywords ranking grew to 64, up from a near-zero starting point
  • 6 keywords now rank in Google’s top 3 positions, up from none previously
  • Organic search traffic has grown steadily month over month
  • Backlink profile expanded to 613 backlinks across 333 referring domains, up hundreds since the project began
  • The brand now appears in AI-driven search results, including 18 Google AI Overviews and growing visibility across ChatGPT, Gemini, and Perplexity
  • The redesigned site has gone from generating zero leads and interactions to functioning as a consistent B2B lead generation channel

What’s Next

•Continue amplifying press mentions & awards throughout marketing channels
• Grow user-generated content and influencer partnerships
• Expand catering promotion for corporate and weekend gatherings
• Targeted ads to attract new residents and tourists

Conclusion

connections counseling therapy digital strategy now reflects its elevated dining experience. With strong engagement and successful lunch launch momentum, they are poised for continued growth — with Whippet Creative helping lead the way.

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They streamlined our entire operation with powerful AI automation. The data insights we gained have improved our decision-making and significantly reduced costs. Highly recommended for any company focused on growth!

Sarah Johnson Owner, Bloom Boutique

Their AI transformation services completely streamlined our operations. The automation and data-driven insights they implemented helped us cut costs and make smarter business decisions. Highly recommend for any growing company!

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They streamlined our entire operation with powerful AI automation. The data insights we received have improved our decision-making and significantly cut costs. Absolutely recommended for companies aiming for real growth!

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